Privacy policy

Our website

You are visiting the website www.eunr.org ('website'), hosted by the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) on behalf of the members of the European National Registers (EURN).

General notes

The following notes provide a basic overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to personally identify you.

Data collection on our website

Who is responsible for data collection on this website? Data processing on this website is carried out by the 'website operator'. The website operator is the ZSVR. You can find the ZSVR's contact details in this privacy policy.

How do we collect your data?

One way we collect your data is by you providing it to us. This can include data that you transmit when you submit a request to info@eunr.org. Other data is collected automatically by our IT systems during a visit to our website. Above all this is IT-related data (e.g. internet browser, operating system or time the site is accessed).

What do we use your data for?

Some of the data is collected in order to ensure fault-free provision of the website and to guarantee the security of the collected data against attacks. That includes data that will be used to analyse the behaviour of users of our website. Other data is used for example to reply to a request that you have submitted.

What rights do you have regarding your data?

You have the right at any time – within the scope of the applicable statutory provisions – to receive information free of charge about the origin, recipient and purpose of your stored personal data. In addition, you have the right to demand correction, restriction of processing or deletion of this data in accordance with statutory provisions. You also have a statutory right to object to processing of your personal data. You can contact us at any time on this matter or with any further questions relating to data protection using the address given in this privacy policy or in the legal notice. In addition, you have the right to raise a complaint with the competent regulatory authority.

General notes and mandatory information about using the website

The ZSVR takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy. When you use the website www.eunr.org, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this takes place. Please note that the transmission of data on the internet (e.g. during communication via e-mail) may involve security vulnerabilities. Complete protection of data from access by third parties is not possible.

Note regarding the controller

The controller for data processing on this website within the meaning of data protection law is:

Gunda Rachut
c/o Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register)
Öwer de Hase 18
49074 Osnabrück
Germany
E-mail: info@eunr.org

Withdrawing consent to data processing

Many data processing operations are only possible with your explicit consent. You can withdraw consent that you have given at any time. An informal e-mail to us, for example, is sufficient for this purpose. The lawfulness of the data processing that has taken place prior to the withdrawal remains unaffected by the withdrawal.

Right to complain to the competent regulatory authority

In the event of data protection law infringements, the data subject has the right to raise a complaint with the competent regulatory authority. The competent regulatory authority for data protection issues is the Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (Federal Commissioner for Data Protection and Freedom of Information).

Right to data transferability

You have the right to have data that we process in an automated manner on the basis of your consent or in order to fulfil a contract delivered to you or to a third party in a customary, machine-readable format. If you request direct transmission of the data to another responsible person, we will only do so if it is technically feasible.

SSL and/or TLS encryption

This site uses SSL and/or TLS encryption for security reasons and to protect the transmission of confidential content, for example orders or requests that you send to us as site operators. You can recognise an encrypted connection by the fact that the address line of the browser changes from 'http://' to 'https://' and by the padlock symbol in your browser line. If SSL or TLS is activated, the data that you send to us cannot be read by third parties.

Information, correction, restriction of processing, deletion

You have the right at any time – within the scope of the applicable statutory provisions – to receive information free of charge about your stored personal data, its origin and recipient and the purpose of the data processing and, as applicable, a right to the correction, restriction of processing or deletion of this data. You can contact us at any time on this matter or with any further questions on the subject of personal data using the address given above.

Objection to advertising e-mails

We hereby object to any contact data published by us to fulfil our legal notice obligation being used by third parties for unsolicited advertising and informational material purposes. The operators of the web pages expressly reserve the right to take legal action in the case of unsolicited sending of advertising information, such as spam e-mails.

Cookies

In some cases, the website uses what are known as cookies. Cookies do not harm your computer and do not contain viruses. Cookies help to make our offering more user-friendly, more effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser. Most of the cookies we use are session cookies. They are automatically deleted after the end of your visit to the website. Other cookies remain stored on your end device until you delete them. These cookies make it possible for us to recognise your browser the next time you visit the site.
You can set your browser in such a way that you are informed about the setting of cookies, and permit cookies only in individual cases, block the acceptance of cookies for certain cases or in general, and activate automatic deletion of cookies on closing of the browser. Deactivation of cookies may limit the functionality of this website. Cookies that are required for carrying out electronic communication or for providing certain functions that you desire (e.g. changing master data using the dashboard in the login area, cf. section II) are processed on the basis of article 6 (1) (e), (1) (f) GDPR (General Data Protection Regulation) in conjunction with section 3 BDSG (Data Protection Act) and section 26 VerpackG (Packaging Act).

Server log files

The provider of the web pages automatically collects and stores information in 'server log files', which your browser automatically transfers to us. These are:

type and version of browser;
operating system used;
request sent by the user, consisting of an HTTP method and the requested resource (URL);
website from which the user accessed our website (referrer URL);
host name of the computer accessing the site;
date and time of the server request;
public IP address;
size of the object sent back to the user.

No merging of this data with other personal data of the user is performed.
Temporary storage of the IP address is necessary to enable delivery of our website to the user's end device. For this, the IP address of the user must remain stored for the duration of the session. Storage beyond this serves the purpose of optimising the website and ensuring the security of our information technology systems.
The personal data stored in the log files is deleted regularly, at the latest after seven days. Above and beyond that, we store data only to the extent we are legally obliged or entitled to. Collection of the data for provision of the website and storage thereof in the log files is essential for operation of the website. If you do not accept this, you cannot use our website.

Matomo analysis tool

After the user has provided consent, our website uses the open source web analysis service Matomo to analyse how our website is used. For Matomo to work, the software stores a cookie on the user's end device. Cookies are text files that are stored on the user's end device and enable the analysis of user behaviour on the website. To this end, the information generated by the cookie about the use of our website (cf. below) is stored exclusively on our server in Germany.
When pages on our website are accessed, the following information is stored:

Public IP address of the end device used to access the page, shortened to two bytes and hence anonymised;
Randomly generated visitor ID;
Website from which the user accessed our website (referrer URL), including its top key words (the most frequently used search terms);
Date and time the web page is accessed;
Subpages that are accessed from the web page (including URL);
Clicked-on and downloaded files;
Clicked-on web links to other websites;
Loading time of a web page or a download;
How long the visitor stays on the website and its pages;
How frequently the website was accessed;
Further information transmitted by the user's browser (user location; country, region, town/city, screen resolution, language settings of the browser, browser used, user agent header, time in the time zone of the user).

Matomo is set in a way that the collected public IP addresses are not entirely saved. Instead, two bytes of the IP addresses are masked (e.g.: 192.168.xxx.xxx). After masking, it is no longer possible to assign the stored IP address to the aforementioned further information collected via Matomo on the used end device, and to you as a user. A full IP address will not be stored, nor will the collected information be connected to other personal data.
The information will not be disclosed to third parties.

Data processing: purpose and legal basis

Storage of and access to Matomo cookies and their use in processing the above-mentioned data using Matomo allows us to analyse user behaviour on our website. The findings resulting from this provide for a continuous optimisation of the information offered on our website and its usability, and thus help to duly inform the public within the framework of our statutory tasks and duties. Anonymising the IP addresses captured, and thus the data mentioned above processed using Matomo, serves the interests of users pertaining to the protection of their personal data. The basis for storing and accessing Matomo cookies as well as the processing of the above-mentioned personal data using Matomo is your consent (cf. article 6 (1) (a) GDPR).

Withdrawal

You have the right to withdraw your consent to storing and accessing Matomo cookies, and to the processing of your personal data using Matomo, at any time with forward-looking effect. This will have no effect on the lawfulness of the data processing that occurred on the basis of your consent prior to the withdrawal.
To withdraw consent, you can delete any Matomo cookies that have been stored on your end device and prevent Matomo cookies from being stored in future by dismissing the 'Statistics' field in the cookie banner.

Storage period

If the user has given their consent, we will store the data recorded by Matomo for 15 months.